News: Network Issue on our Frankfurt DC

Published: 06/11/2024

Our Frankfurt network is currently experiencing downtime. After investigating the issue, our data center team has identified a dark fiber outage as the cause of the disruption.

Our engineers are actively working with the service providers First Colo to restore connectivity as quickly as possible. At this time, we do not have an estimated time for resolution, but we will keep you updated with any new information as it becomes available.

We apologize for the inconvenience and appreciate your patience as we work to resolve this matter.

If you have any questions over this issue, please submit a ticket with Support Department.

Regards,
Don Lim
MangoXchange Network Team

Update on 07/11/2024 3AM GMT+8 - This have been resolved.