Happy Holidays from MangoXchange

Wednesday, December 24, 2014

Thank you very much for being a great customer in 2014. A portion of our support and sales teams will be taking a well-earned rest over the holidays with effect from 24th of December 2014, but we will still have staff in our offices that will be able to help you during the break. Normal service will resume on the 29th of December 2014. Until the 29th of December, for any technical...

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Shellshock Bug Requires Immediate Attention – UPDATED

Monday, September 29, 2014

Recently, the United States Department of Homeland Security’s Computer Emergency Readiness Team (US-CERT) issued an alert regarding  CVE-2014-6271 , or the ‘Shellshock’ bug, a severe flaw in the bash Linux shell.  This flaw allows attackers to gain complete control of a system with relative ease. A second vulnerability,  CVE-2014-7169 , was spotted while a patch was being written for the...

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Notice of Hong Kong Server Upgrade

Wednesday, September 3, 2014

Dear Customer, Please be informed, if you using your own dns or 3rd party dns service to point to our webserver, please remember to update the IP as stated below to avoid your website/email/database can't reachable. This move is to upgrade our server hardware and bandwidth upstream to provide better services and speed to all Hong Kong Base users.   Only Customer using below...

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Emergency Network Maintenance on the Router Hardware

Friday, April 18, 2014

Dear Customers, We will be having a Emergency Network maintenance  on the Router on our Hong Kong 2I Datacenter. The effected time frame (GMT+8) will be as in below. Starting at: 19/04/2014 (Saturday) 02:00 Hour Ending at: 19/04/2014 (Saturday) 02:30 Hour During the maintenance  of the network hardware, we estimate you will encounter about 15 mins of downtime. This...

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OpenSSL Vulnerability Security Alert - 10/04/2014

Thursday, April 10, 2014

Dear Customer,  OpenSSL released a security report on 9 April 2014 that there is a vulnerability with OpenSSL.  “There was a devastating security flaw in the OpenSSL implementation of the SSL / TLS protocol (CVE-2014-0160), known as the heartbleed vulnerability. The heartbleed is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness...

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Reason for Outage at USA, FL Datacenter - February 20, 2014

Saturday, February 22, 2014

Dear Customers/Partners, This response is in regards to the outage that affected the MangoXchange, USA, Jacksonville facility on February 20, 2014. MangoXchange experienced a power outage at 3:39PM EST on February 20, 2014 due to an upstream main breaker failing within our colocation facility (GoRACK). This was the main breaker to a power distribution panel that fed roughly 20% of the...

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Emergency Update

Sunday, February 9, 2014

Dear Customers, Sorry for any inconvenience lead to your website on server with IP 103.248 .22.134. As on 09/02/2014, 18:45 Hours we receive a heavy DDOS Attack on our NOC side have NULL the IP to prevent continue attacks. And till 09/02/2014, 21:30 hours the attacks does not stop. So we have removed the customer website which caused the attack from the server and replace with an new IP. And...

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Happy Chinese New Year Greetings

Thursday, January 23, 2014

Dear Customers, Please note that our office will be close during this period 27/01/2014 - 05/02/2014 for 2014 Chinese Lunar's New Year. And during holiday period technical support office remain available as we will ensure you're being taken care of even during the holiday period. We will like to wish you and your family a Happy Chinese New Year 2014! May your year be filled with...

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IP Change Range Change on Hong Kong Server

Saturday, January 4, 2014

Dear Customer, Please be informed, if you using your own dns or 3rd party dns service to point to our webserver, please remember to update the IP as stated below to avoid your website/email/database can't reachable. Please update it with immediate effect from 05/01/2014. Server Old IP: | New IP: Server Old IP: | New IP: Server Old...

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Merry Christmas to all customers

Monday, December 23, 2013

Hello, Merry Christmas to all customers from Staff @ MangoXchange. Please be inform that during 24/12/2013~26/12/2013, our office will be closed for the holiday. But support is still available during the holiday season. Thank you and once again wish all customer a happy season holiday. Regards, Don

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